Insurance
A client achieved a system robust enough to support significant growth in new business with half the staff.
Underwriting
Process redesign created a common user interface and workflow that automated work movement, business rules, outcomes, and application access.
T&E Processing
PBT’s BPM-enabled deployment was recognized with Aberdeen’s “Best Practices in Invoice Reconciliation and Payment” award.
Accounts Payable
A solution indexed and archived 31,000 invoices per month without human intervention, making invoices available around the clock to more than 1,000 employees.
Permitting
A city deployment transformed the permitting process through a records management solution recognized as a city success story.
Pension Management
Activity increased 80% in records and 70% in claims while staffing was reduced by 20%, with work delivered electronically within 24 hours and a six-month backlog eliminated.
Claims Processing
PBT helped create a robust, reliable BPM solution that users enjoyed and that continued delivering success over many years.
e-Health Repository
A web-based, HIPAA-compliant electronic health record repository reduced costs for a business process outsourcing organization.
Unidentified Lockbox Payments
A BPM/ECM solution for manually processed unidentified payments reduced volume by 65% while doubling productivity.